SUSTAINABILITY

AG Insurance

AG Insurance is the market leader in the Belgian insurance sector, with more than 3 billion clients, from individuals to businesses. With over 200 years of expertise, AG offers a wide range of products and services to protect property, people and assets. As Belgium’s leading insurer, AG recognizes today its responsibility to support Belgian societal and sustainable projects, as well as innovations and new technologies in fields that go beyond insurance.

AG Insurance is the market leader in the Belgian insurance sector, with more than 3 billion clients, from individuals to businesses. With over 200 years of expertise, AG offers a wide range of products and services to protect property, people and assets. As Belgium’s leading insurer, AG recognizes today its responsibility to support Belgian societal and sustainable projects, as well as innovations and new technologies in fields that go beyond insurance.

Our mission

AG Insurance faced a challenge in achieving consensus among board members regarding sustainability initiatives. Divergent opinions arose regarding the definition of sustainability, as some members included charity within its scope while others did not. This lack of alignment underscored the need to establish a shared understanding and agreement on sustainability actions. It was crucial for all board members to be informed about the range of initiatives and their alignment with industry standards, market expectations, and the company’s own objectives.

Our method for this mission

  • In-depth internal qualitative survey to understand their current sustainability practices and approaches
  • Comparison of these findings with publicly available information on their industry peers to gain insights and benchmarks
  • Mapping of their actions, from reactive measures to transformative ones, using a measurement tool called the "sustainability ladder"

Our success

As a result of our method, AG Insurance achieved success in several areas. Firstly, the company reached a common agreement on the current state of their sustainability practices and the need to progress further. This alignment fostered a shared understanding among the board members and promoted a unified approach towards sustainability. Additionally, our efforts highlighted the importance of establishing a dedicated sustainability function within AG Insurance, leading to the creation of a specialized team focused on driving sustainability initiatives forward.